Giles Plumbing Privacy Policy

Introduction

Giles Plumbing (“Company,” “we,” “our,” or “us”) respects your privacy and is committed
to protecting the personal information you provide through our website and services.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Business information
  • Information submitted through website forms

SMS Messaging Information

When you provide your phone number and consent to receive text messages, we collect and
use your phone number solely for the purpose of communicating with you regarding:

  • Appointment reminders
  • Customer service updates
  • Account notifications
  • Service-related communications
  • Promotional and marketing messages (only when separately authorized)

Message frequency varies.

Message and data rates may apply.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or
promotional purposes.

Text messaging originator opt-in data and consent information will not be shared with any
third parties.

Data Storage and Protection

We implement reasonable administrative, technical, and physical safeguards to protect
your personal information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain personal information only as long as necessary to provide services, comply with
legal obligations, and resolve disputes.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Withdraw consent for SMS communications

To make a request, contact us using the information below.

SMS Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly.

Contact Information

Giles Plumbing

Phone: 803-548-0277

Email: [email protected]

Website:www.gilesplumbing.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this
page with an updated effective date. We encourage you to review this Privacy Policy
periodically to stay informed about how we protect your information.